“A glass half full.”

“A glass half empty.”

It may seem impractical but when we’re tackling a problem as a team, it’s useful to start by describing it as though we’re seeing it for the first time. Clearing our prejudice, bit by bit, until we get to a truth that we can all agree with. Then everybody will be in the same place, pointing in the same direction and we’ll finally be ready to move forward.

So try again, what do you see?

“A glass of water”

“A glass containing some transparent liquid”

“A transparent cylinder containing a transparent liquid”

How far should we take this? Until everybody sees the same thing.